Local Social Security offices resumed in-person service beginning April 7.
To avoid waiting in line, you are strongly encouraged to call ahead and schedule appointments in advance rather than walking in without one. Those who walk in without appointments may experience delays and longer waits at the offices.
Phone appointments can also save you a trip to a busy office or use online services at socialsecurity.gov.
Given that many of the people the SSA serves have health vulnerabilities, and consistent with union agreements, the offices are continuing to require safety measures including masking, physical distancing and self-health checks for COVID-19 symptoms.
Source: Social Security Administration